Christmas is Taking its Toll on Our Online Services

steamcrash
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Avatar of Aaron Richardson
by
on December 27, 2013
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I’m sure for many, this has been the best Christmas EVER. Waking up Christmas morning to find an Xbox One, PlayStation 4, Wii U, 3DS or a brand new gaming PC under the tree does make for a great Christmas, providing the online services needed to update software or download games from is up and running – well guess what, everything that could have gone wrong over Christmas, (almost) did go wrong.

Over the Christmas period we saw several outages from some of the biggest online services, the first to fall victim of the Christmas bear hug was Steam. For an extended period of time the entire Steam service was offline, this included both the webpage and the client which prevented anyone from buying or downloading games.

We think this outage was due to Valve generously giving away Left 4 Dead 2 completely free.

Next to suffer from the Christmas hug was the PlayStation Network, with some users reporting difficulties accessing the online service throughout Christmas Eve onwards – everything seems to be okay now.

Finally Nintendo seem to be having the most issues. Thursday is the day Nintendo usually throw out new content onto the eShop, this Thursday/Friday one of the most anticipated releases is the Pokémon Bank and Poké Transporter apps that gives Pokémon players the ability to store extra Pokémon from previous games and transfer them to both Pokémon X and Pokémon Y.

Following the release of the app in Japan, things started to go south with many users creating Nintendo IDs via the Nintendo 3DS ultimately crashing the service. Nintendo have previously said this on the issue: “the number of users creating a Nintendo Network ID on their Nintendo 3DS and accessing the Nintendo eShop has been greater than anticipated.”

As a result Nintendo have delayed the release of the Pokémon Bank and Poké Transporter due to the stability issues and haven’t announced a new release date for the Pokémon apps. “We truly regret the inconvenience, and wish to reassure everyone that providing a solution is our top priority,” the company said. “We apologize for the delay and thank you for your continued patience.”

The only service to avoid disruption was the Xbox Live service. With many gamers replacing their Xbox 360s with Xbox Ones it’s quite surprising things didn’t go wrong for Microsoft.

Have you suffered with any service issues? If so, what did you do? Leave a comment below!